Shop our Patch collection

HOW TO PLACE YOUR ORDER!

  • PLACE YOUR ORDER

    Fill out our order form with your design details, including size, colors, and any reference files.

  • RECIEVE AN INVOICE

    We'll review your request and send an invoice. If we need more details, we'll reach out to clarify.

  • FINALIZE & DELIVER

    Once the design is finalized, we'll create your embroidery file and deliver it within 2–5 business days.

Embroidery Digitizing FAQ

What types of embroidery digitizing services do you offer?

We offer digitizing for company logos, custom patches, personal designs, and commercial projects.

How is pricing calculated?

Prices are based on design complexity, including stitch count, color count, and turnaround time. If your design needs to be vectorized, an additional fee will apply, which may also affect processing time.

What format should my design be in?

We prefer design files in SVG, EPS, or PDF format to ensure proper layering during digitizing. If your design isn’t in a vector format, we can convert it for an additional fee, which may also increase processing time.

What is the typical turnaround time?

Orders are usually completed within 2–5 business days after files are submitted. Rush orders can be completed within 24 hours of final files being submitted, for an additional fee.

Can I use my final digitized files for commercial projects?

Yes! Once you receive the final files, they are yours to use commercially.

Do you offer refunds after the design is delivered?

Unfortunately, once the design has been agreed upon and downloaded, we cannot offer refunds.

What file formats do you provide?

We provide common embroidery file formats such as DST, PES, EXP, and more. If you need a specific format, let us know!

How do I place an order?

Simply fill out our order form. We’ll review your request, send an invoice, and follow up if any additional details are needed.

What if I have questions or need help?

Feel free to contact us at info@wearehoneybear.com — we're happy to help!