Thank you for choosing Honey Bear LLC as your creative haven for unique products. We take pride in providing exceptional service and ensuring efficient processing and shipping of your orders. Please review our shipping policy carefully to understand processing times, shipping upgrades, and lost mail procedures.
Processing and Shipping Times: Each product has a unique processing time based on crafting and production. Please check the processing time under the product description. All orders are processed within the specified timeframe (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order ships.
Expedited Processing & Shipping: If you need your items by a specific date, please contact us in advance at firstname.lastname@example.org or via live chat. While we cannot guarantee delivery by the requested date, we will do our best to accommodate your needs. Upgraded shipping options may be available for faster delivery.
Order Status: Once your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become available.
Missing Packages: If you haven't received your order within 10 days (U.S. Only) of receiving your shipping confirmation, please contact us at email@example.com with your name and order number. We will investigate and assist you promptly.
Insurance: All orders over $25 are insured for the overall order value through our shipping service. In case of loss or theft, please report the issue to your local USPS first. Then, reach out to us for further assistance.
Shipping and Delivery Options: We use USPS as our mail courier for all packages and shipping. We offer the following shipping options: - First Class (Ground Advantage) - Priority Shipping - Priority Express Shipping - First Class International - Priority International
For any questions or concerns regarding your order, tracking information, or shipping options, feel free to contact us through live chat or email us at firstname.lastname@example.org. We're here to make your shopping experience enjoyable and hassle-free!
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